Daily living support
Personal care, household routines and skills for a more manageable day.
Explore supportFamily-owned disability support in South East Melbourne
Supporting every step towards greater possibilities
Choose practical support that fits your life. KeyPoint Care Solutions brings together caring support workers and registered nurses to help with daily routines, health needs and participation in your community.
How we can help
Support built around what matters to you
Your goals, preferences and funding arrangements shape the conversation. We can help you explore the right mix of support at home and out in the community.
Nursing and complex care
Clinical input, high intensity support and care planning with your needs in view.
Explore supportCommunity participation
Support to make connections, try activities and spend time where you choose.
Explore supportTransport and travel
Plan the trip, the assistance you need and the journey home.
Explore supportChildren and transitions
Practical support for young people and changing stages of life.
Explore supportEmployment and housing
Explore goals around work, living arrangements and greater independence.
Explore support
About KeyPoint Care
A team that listens before it plans
We are a family-owned, registered NDIS provider based in Cranbourne West. We start with the person, not a standard roster. Tell us what a good day looks like, what needs careful planning and who you want involved.
From everyday assistance to nursing and complex care, our team works with you to agree tasks, worker fit, timing and review points before support begins.
Get to know usWhy choose us
Care that feels considered, not rushed
Person-centred planning
We ask about your priorities, communication preferences and how you want support delivered.
Clinical input when needed
Registered nurses can help assess requirements and guide suitable care planning for complex needs.
A thoughtful worker match
We discuss the skills, experience and approach that would make you comfortable with your team.
Clear arrangements
Tasks, schedules, costs and travel are discussed before agreed support starts.
Support in real life
Assistance can take place at home, on the way to appointments and in community settings.
Room to review
As goals or routines change, we check what is working and adjust the plan together.
Our direction
Purpose in every partnership
Our mission
Deliver dependable disability support that helps participants pursue their goals with dignity, choice and practical assistance.
Our vision
Communities where people living with disability can take part, feel included and shape the life they want to live.
Home and living
Explore living arrangements with clear information
We can discuss daily tasks in a shared home, accommodation and tenancy goals, and specialist disability accommodation pathways. Supported independent living and accommodation options depend on eligibility, current availability and the right support match.
Explore housing supportThe right fit
A conversation before any commitment
Tell us what you want from a home and what assistance you need day to day. We will help separate housing questions from support-service questions and explain which details need to be confirmed by the relevant provider.
A family perspective
Care is personal
“Kim was responsible for my daughter's care including nasogastric feeds, medications, feed preparation, allied health appointments, medical appointments, social engagement…”Rachael Ratican, family testimonial excerpt
Common questions
Start with the answers you need
What kinds of NDIS support can KeyPoint Care provide?
We discuss personal care, household help, community participation, transport, nursing and complex support. The final arrangement depends on your needs, funding and our current capacity.
Can support happen at home and in the community?
Yes. We can plan assistance around your home routine, appointments and community activities. Tell us where support would be most useful.
How do you agree on workers and schedules?
We talk through your preferences and the skills your support requires, then confirm a workable schedule and discuss how changes will be communicated.
Do you work with different NDIS funding arrangements?
Let us know whether your supports are self-managed, plan-managed or NDIA-managed. We will confirm whether the proposed service and payment arrangement can be accepted before support begins.
How do I get started?
Call or send an enquiry. We will discuss your goals and location, review support and clinical requirements, then outline the next steps and any proposed costs.
Local disability support across South East Melbourne
Locations We Serve
Explore information about available supports, nearby coverage and how to speak with our team in your community.
Cranbourne WestOur home communityView local services BerwickSupport around home and community lifeView local services ClydeFlexible support for growing communitiesView local services DandenongCare and participation across DandenongView local services FrankstonSupport tailored to your routineView local services SomervilleLocal information for participants and familiesView local services Junction VillagePersonal care, nursing and community supportView local services
Need support in another nearby suburb? Ask us about current coverage and availability.
Your next step
Let's talk about the support you need
Whether you are a participant, family member or referrer, we will listen and help you work through the practical details.
Visit by appointment
Find us in Cranbourne
14 Titch Street, Cranbourne VIC 3977. Please contact us before visiting so the right team member can meet with you.
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